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A comment on The Toyota Way. Parent comment
Ben Rockwood, then at Joyent, gave the keynote at LISA '11 on DevOps that touches on Deming and quality (45m45s):
* https://www.youtube.com/watch?v=3KpPBnEtRj4
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Ben Rockwood, then at Joyent, gave the keynote at LISA '11 on DevOps that touches on Deming and quality (45m45s):
* https://www.youtube.com/watch?v=3KpPBnEtRj4