Re:Consumers Are Becoming Wise to Your Nudge
by prepend on Wednesday June 26, 2019 @09:20PM
(#20290952)
I call those asshole user stories unless there is a logged story “as a user, I expect inventory prices to be accurate in real time.”
I don’t like user stories that are anti-customer and in the developer’s favor unless it’s clear that there’s a path to fairness.
The motivation to a system should be to have as current as possible pricing, not some nightly batch that shows cheaper, unavailable prices and pisses off people when the real price is actually checked.
"As a user, if I arrive on a booking page and the live API data shows our cached pricing data is stale, I expect the difference to be acknowledged."
Developer implements animation callout and an approximate, non-technical explanation
Cached pricing data continues to often be stale