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Re:Dutch Telephone Outage Takes Out Nation's Emergency Number by tremon on Tuesday June 25, 2019 @06:24AM (#20272698)
Bad planning. They were doing maintenance on a major link without checking its redundancy.

From https://tweakers.net/nieuws/84839/storing-112-was-opeenstape... :

One of the two fiber links had been down for three weeks, which went unnoticed because of lack of proper monitoring. When Eurofiber started their maintenance on the second link, they caused an outage that lasted all night.

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