After having been in the local IT and software business in small-town Texas, I can assure you that this sort of stuff is alarmingly common amongst a lot of local IT shops. Now, giving credit where it's due, someone's at least gone to the hassle of putting up a thin veneer of respectability on this Turkette guy's website, but the "blog" page (http://www.turkette.com/blogs/ ... check out that awesome graphic) taken in concert with the Reputation Defense service pretty much shows that, if nothing else, Turkette is somewhat disingenuous in selling what he's incapable of delivering.