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Re:Ask HN: What are the signs that you have a great manager? by dahart on Thursday June 20, 2019 @10:28AM (#20233244)
I see the long discussion about micro-managing, but allow me to suggest that addressing that employee’s problem may not micro-managing at all. Micro-managing would be saying something if you ever saw Facebook on their screen even once, and doing it every time. But seeing a clear pattern, and feeling that their behavior is being noticed by all and affecting team morale, that is a real problem that needs to be addressed, and it’s not micro-managing to try and fix it.

In addition to the GP’s great list, good managers also tackle problems when they see them, immediately. Don’t let something slide because it’s awkward! Do attempt to fix the problem the first time without blaming or shaming the employee. You can save that for the second warning if the person doesn’t respond by fixing their behavior.

Here are a couple of ideas:

- Make sure that you or your company have set clear enough guidelines in the first place. Clearly the employee doesn’t think what he’s doing is wrong, therefore it might be a failure to set expectations for work time. Find out or decide what they are and say them in a way that makes clear that hours on social media while at work isn’t part of the deal for getting paid.

- Ask the employee to define what is a normal amount of social network time while at work, and then ask them to track their own time using a time tracking app. They might not be aware of how much time they’re spending. You could even ask the whole team to do it, but I would recommend not doing that as a way to avoid confronting the individual directly. The other people on your team won’t respect a move that affects them without directly dealing with the problem.

- Rather than accuse the employee, ask them how they feel at work and find out if there’s a motivation problem. Maybe they feel stuck. Sometimes a problem like this is due to the person not feeling like they fit it, not having or understanding their identity or role in the team/company.

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