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Re:Hit by Ransomware Attack, Florida City Agrees to Pay Hack... by scarejunba on Thursday June 20, 2019 @01:04AM (#20230050)
It's the government. He probably needs to find long lost keys to SSH in, file four forms (each in triplicate), and receive approval from each person to get it out.
Re:Hit by Ransomware Attack, Florida City Agrees to Pay Hack... by jlgaddis on Thursday June 20, 2019 @03:19AM (#20230636)
It's municipal government. There almost certainly were no SSH keys.

The problem is that the credentials that the webmaster needs likely only exist in an Excel spreadsheet that was saved on the desktop of the "Administrator" user account on one of the machines that got hit.