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Re:Ask YC: Competitor flying under us... by mailanay on Wednesday May 28, 2008 @05:03AM (#201907)
Let this deal go. The company, I was working earlier, had a habit of signing on every customer that knocked their door. In the long run, it created a lot of problems to support those customers (at a very low margin or at a loss), just to maintain the reputation of "not leaving the customers cold" in the marketplace.

Letting this deal go, might also send a strong message to X, Y, Z potential customers, that you are offering much more than the cheapest solution and are willing to walk away.

Re:Ask YC: Competitor flying under us... by astrec on Wednesday May 28, 2008 @05:28AM (#201916)
Sage advice.

If you do decide to pursue this deal try and take the hit on the upfront and not the ongoings.

Re:Ask YC: Competitor flying under us... by johnyzee on Wednesday May 28, 2008 @06:08AM (#201936)
Agreed, customers who agonize over price are generally trouble down the road.