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A comment on Dear Bureaucrat, how can I work with agency’s useless computer system?.

Re:Dear Bureaucrat, how can I work with agency’s useless com... by reaperducer on Friday June 14, 2019 @08:31AM (#20182415)
The fix is that workers create our own solutions to do what the official system doesn’t... IT departments call this “shadow IT”

And now I have a name for about 50% of what I do each day.

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Re:Dear Bureaucrat, how can I work with agency’s useless com... by SapporoChris on Friday June 14, 2019 @08:49AM (#20182529)
I worked two maybe three years doing just this. Hired into a non-IT department, tasked with others to script/automate the in-house ERP (Enterprise Resource Planning) system. We were able to increase the productivity of the department, tasks taking two weeks turning to an hour or less. However, honestly it was a house of cards because the automation we created could fail when the IT department changed the ERP system significantly.
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