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A comment on Dear Bureaucrat, how can I work with agency’s useless computer system?.

Re:Dear Bureaucrat, how can I work with agency’s useless com... by adolph on Friday June 14, 2019 @08:07AM (#20182279)
There are review and approval steps that my agency requires, but aren’t part of the workflow in the system, so I have to remember who needs to see what, whether they’ve responded, etc.

The VA has a solution for you:

https://github.com/department-of-veterans-affairs/caseflow

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Re:Dear Bureaucrat, how can I work with agency’s useless com... by David_Reed on Friday June 14, 2019 @08:30AM (#20182404)
The question is whether the workflow the developers are being told to implement is what the workers actually need to do to get the work done. Also, will there be an ongoing mechanism to revise the software as the work requirements change? In most cases, the answer to both questions is no.
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