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Re:Philly Wisper by compliance_data on Monday June 10, 2019 @10:07AM (#20146818)
I have been a customer for 3 years and have been ecstatic with their service. I think there have been maybe 2 outages in 3 years, and within minutes Mark e-mailed everyone detailing what happened, why, what he was doing to fix it, and when he expected to have maintenance finished. Observed speeds are typically higher than SLAs and as long as Mark is in business I don't plan to use anyone else.

When he came to install equipment I got the opportunity to go up on my roof and "help" (I know v little about networking) but it made for a really fun afternoon.

Re:Philly Wisper by jefflombardjr on Monday June 10, 2019 @10:14AM (#20146876)
What's the latency and speed like beyond the advertised speeds? That would be my biggest hold back and was why I didn't sign up for Clear a couple years back.
Re:Philly Wisper by compliance_data on Monday June 10, 2019 @12:31PM (#20148243)
For speed I regularly clock ~80 mbps down ~25 mbps up. This is pretty consistent (had a "slow" night on Sunday of ~60mbps when I checked).

Latency I haven't really paid much attention: I usually only check when it feels like something is wrong as a sanity check.

Re:Philly Wisper by jasonm89 on Monday June 10, 2019 @10:52AM (#20147262)
Clear was a horrible ISP.