Re:An update on last week's customer shutdown incident
by irishsultan on Wednesday June 05, 2019 @03:31AM
(#20102233)
The fact that data didn't get deleted is irrelevant if the customer can't actually get at that data.
That the customer got unlocked is of course a good thing, but for at least 30 hours the customer couldn't access their data, that's highly problematic.
That the customer got unlocked is of course a good thing, but for at least 30 hours the customer couldn't access their data, that's highly problematic.