Re:If people tried to pay for other services like they try t...
by ecuzzillo on Wednesday December 15, 2010 @09:27PM
(#2010875)
The remediation would be to leave the restaurant that lets customers demand more salt, and get a job at a restaurant where salt is applied correctly and customers can take it or leave it.
In other words, if you're good at programming, why are you in the custom software business instead of something more scalable?
The success of a development project, or software implementation depends just as much on involvement from the customer as it does for the developer or provider.
In the enterprise, this means setting up a project consisting of stakeholders from which you can gather information, get integration assistance, etc. In the single-project bespoke software or web development arena, it's even more important that the customer is able to provide good feedback, offer and direct according to their vision, etc.
Back to the steak analogy, what would be the remediation for the customer yelling "More salt! More salt!" and then refusing to pay when the final product is too salty?