Stripe Chargeback Protection

Re:Stripe Chargeback Protection by ascar on Monday June 03, 2019 @09:55AM (#20083080)

You are proposing he should also proactively refund the other ~40% of valid purchases to avoid the ~60% that end up in disputes? Did I get that right? If yes, that doesn't sound like a viable idea.

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Re:Stripe Chargeback Protection by URSpider94 on Monday June 03, 2019 @10:27AM (#20083403)

If it’s a SaaS business, that may very well be a viable approach. The cost of dealing with a dispute on the 60% of claims could be significantly more than the profit on the 40% that won’t be disputed. Additionally, the customers only get back the money for the disputed transactions, not perpetual future access to the software (as they would if it were a physical good, or a shrink-wrapped disc).

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Re:Stripe Chargeback Protection by dennisgorelik on Tuesday June 04, 2019 @12:29PM (#20096559)

"the other ~40%" -- are NOT necessarily valid purchases. Most likely they are fraudulent purchases that were not charged back.

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