I hope they sue and win. This bull###t needs to be fought.

IANAL, but DO's ToS is loaded with weasel words.[0] So if they can sue in some jurisdiction where the binding arbitration and liability limitations don't apply, maybe they could at least get a fair settlement.

0) https://www.digitalocean.com/legal/terms-of-service-agreemen...

Are you dreaming?

It would probably be worth it to restore trust: Refund all the money they've taken from this company for the last year, and apply a credit to their account for 3x that amount, say.

Sadly enough, yes. I'm sure that it's covered in DO's ToS.

But the DO CTO did basically admit fault in a public forum.