If you get DDOS'd they will stick your VMs in a black hole until the traffic stops to protect their network, no matter how much you plead with them.
Good practice, actually, but it's something people usually get frustrated with and they're literally famous for doing it.
Re:"DigitalOcean Killed Our Company"
by xeeeeeeeeeeenu on Friday May 31, 2019 @04:41PM
(#20064787)
That's not true, OVH is one of the few ISPs with an actual free DDoS protection.
Far from flawless. They did it to me and it was dropping half of DNS requests I was receiving so my websites were down. And you practically have to beg them to take you out of DDoS protection.
Re:"DigitalOcean Killed Our Company"
by StudentStuff on Friday May 31, 2019 @04:28PM
(#20064676)
This doesn't seem unreasonable, OVH is not advertising DDOS protection (nor do they seem to be structured to offer it). Some hosts will can your VM and throw out its data, which is a much worse outcome.
Edit: I stand corrected ¯\_(ツ)_/¯
Where are you getting this from? OVH very prominently advertises their DDOS protection that comes with all their products (https://www.ovh.com/ca/en/en/anti-ddos/faq.xml). In fact, they once used it to explain why they increased the prices of their VPSes (https://community.centminmod.com/threads/ovh-increase-prices...).
And they also have a lot of experience with it because they host a lot of game servers which are very prone to DDoS attacks (see e.g. https://securityaffairs.co/wordpress/51640/cyber-crime/tbps-...), so they are definitely “structured to offer it”.
The one time I used their phone support, the guy I got was fairly helpful. They seem like a hands off company overall.