Re:Uber will start deactivating riders with low ratings
by OBLIQUE_PILLAR on Wednesday May 29, 2019 @10:03PM
(#20047709)
Imagine you are making barely above minimum wage and your entire income depends on your ability to constantly make customers feel like they were serviced "better than average". Sounds incredibly exhausting.
Oh, and btw: it's the same the other way round. I also sometimes put much more effort than strictly required into my job for a particular client, and I love it when that is recognized and honored. If it is, I am more inclined to do it again later. If not...well, not so much, then it's probably back to "standard service, just enough to fulfill the contract".