Serious question, as I've never had a phone repaired. I have a work paid for phone, if my phone were to stop working I would call Apple and either have a new one shipped to me or go and pick one up (probably go pick it up as I'd like to get it ASAP) when I previously had a blackberry I would have done the same (substituting Apple for Verizon). Can you (at any level of expertise) fix my phone faster that the carrier/provider can replace it?