> Amazon Help promised to "be in touch soon" and thanked Ice-T for his feedback.

So, Amazon does respond to customers questions, I mean apparently when you're rich and famous..

I am banned for life because I tried to buy something when my credit-card was on its limit without me knowing it. It was a non-issue as I monthly settle any credit-card debt outstanding. But no Amazon for me anymore, no customer support nothing, banned for life, amazing company.