Re:How to detect a toxic customer
by kls on Thursday December 09, 2010 @11:41PM
(#1990643)
using this as a proxy of whether he or she will be flexible and helpful on a larger order is stupid. Because you entered the door as a cut rate single license purchaser, and used that as a proxy to evaluate the vendor providing bulk services.
http://www.snopes.com/music/artists/vanhalen.asp You can embed a lot of reason into a non-standard request. Some times it can serve as an indication as to attention to detail. We can argue the merits, but it has worked for me and it is not uncommon. The above link is probably the mother of all non-standard requests and it served a very specific purpose. I think there is value in it, as well there are several renowned, well respected and published negotiators who lend credibility to effectiveness of the practice.
http://www.snopes.com/music/artists/vanhalen.asp You can embed a lot of reason into a non-standard request. Some times it can serve as an indication as to attention to detail. We can argue the merits, but it has worked for me and it is not uncommon. The above link is probably the mother of all non-standard requests and it served a very specific purpose. I think there is value in it, as well there are several renowned, well respected and published negotiators who lend credibility to effectiveness of the practice.