Re:The humble receipt gets a redesign
by adventured on Monday May 13, 2019 @07:19PM
(#19905054)
> The retailers hated long receipts, because obviously that meant they needed to buy more till rolls.
Changing out the printer roll is very annoying as well, for a retailer's cashiers. It's slightly time consuming and it doesn't always go smoothly. It inevitably results in a customer having to wait longer, slowing the checkout process further. The less often that action is needed to be performed, the better.
> I was surprised to find that receipt length does matter a lot to some retailers.
Why did this surprise you? It's what I would have expected.
I also expect that customers like overly long receipts just about as little as retailers.
Re:The humble receipt gets a redesign
by dragonwriter on Monday May 13, 2019 @05:59PM
(#19904430)
I don't think retail customers prefer longer receipts, either.
I used to work for a large payment processing company that supplied POS systems to retailers, I was surprised to find that receipt length does matter a lot to some retailers.
The department that shipped till rolls liked long receipts, it made enough of a financial difference to them to matter.
The retailers hated long receipts, because obviously that meant they needed to buy more till rolls.
(It's worth remembering that the customers for most POS solutions are retailers, not the person who buys something in a shop)