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A comment on Show HN: Full Help – Self-hosted help desk and knowledge base software.

Re:Show HN: Full Help – Self-hosted help desk and knowledge ... by pxtail on Tuesday May 07, 2019 @05:01PM (#19853412)
Your project looks very promising. I'm not sure if this feature doesn't exist or I cannot find it anywhere on demo account, but: what's missing for me is fine grained ACL/permissions management.

In our company we are using https://www.bookstackapp.com/ as knowledge base solution for multiple clients/projects (separate installation for each). Main requirement is to be able to control which user or group can access particular document or group of documents. Is it possible to achieve something like this using your project?

[ Parent | on HN ]
Re:Show HN: Full Help – Self-hosted help desk and knowledge ... by fullhelp on Tuesday May 07, 2019 @05:20PM (#19853545)
Thank you!

There are role-based permissions implemented, but they are only for team members on the help desk.

ACL/permission for knowledge base sites is not present at the moment but may be a good addition for a future release. I have added it to the Trello board.

[ Parent | on HN ]