How the Apple Store Lost Its Luster

Re:How the Apple Store Lost Its Luster by rootusrootus on Tuesday May 07, 2019 @11:17AM (#19850271)

1000% agree. I don't always want someone to walk me through setting up my iPhone. I've used them since the very first one, I don't need any help. Take my money already and let me get out. Even just picking up a set of airpods for my wife took far longer than it should have. A vending machine would be all kinds of awesome, maybe like the ones Best Buy has at the airport (which sells some Apple products like airpods, coincidentally...)

[ Parent | on HN ]

Re:How the Apple Store Lost Its Luster by beamatronic on Tuesday May 07, 2019 @11:31AM (#19850431)

I had the opposite experience once at the Ala Moana store. Needing the 1/4 in. headphone adapter (separate rant) I waited patiently, got someone’s attention, and made my purchase. They kindly informed me that next time I should self-service with the Apple app. Meaning I should have walked in, pulled item from shelf, checked myself out, and walked out.

[ Parent | on HN ]

Re:How the Apple Store Lost Its Luster by neivin on Tuesday May 07, 2019 @01:11PM (#19851368)

Question: Why don't you just order online and have it shipped to your office/home?

[ Parent | on HN ]

Re:How the Apple Store Lost Its Luster by PKop on Tuesday May 07, 2019 @01:39PM (#19851639)

> Take my money already and let me get out

This is what online ordering was made for.

[ Parent | on HN ]