Re:How the Apple Store Lost Its Luster
by dhosek on Tuesday May 07, 2019 @11:04AM
(#19850134)
The "Lincoln Park" store (sorry, but North and Clybourne was never Lincoln Park) is excellent for service. Michigan Avenue is an absolute disaster. A bit part of it is the relative traffic levels. LP has a fraction of the customer load that MA has and that makes all the difference.
[ Parent
| on HN ]
May also be “type of traffic”. The Michigan Ave store sits on one the biggest tourist shopping areas in the country. You likely have more people just looking around or simply purchasing hardware. The LP location is a more residential area so maybe you have more owners coming in specifically to fix issues?