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A comment on How I manage customer feedback for my bootstrapped SaaS. Parent comment

Re:How I manage customer feedback for my bootstrapped SaaS by wjossey on Monday May 06, 2019 @06:50PM (#19844738)
Great point on email being bad as well.

I've been going back and forth with Google on an oauth consent screen approval for 2.5 months now, all over email, with multi-week gaps between each response from them.

I'd give anything to just hop on a live chat with them an answer any questions they have.

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Re:How I manage customer feedback for my bootstrapped SaaS by philipkiely on Tuesday May 07, 2019 @02:59AM (#19847201)
SAME! I have a product that I'm trying to launch and everything works except that it needs OAuth consent approval. There is currently a bug in my Google console preventing me from completing the step that the most recent email said to do, and I've responded with that several times and it just feels like I'm shouting into the void.
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