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Re:How I manage customer feedback for my bootstrapped SaaS by mrskitch on Monday May 06, 2019 @12:58PM (#19841320)
Nice work, Tim! Glad to see you’re still doing well, hoping the best for you and ChecklyHQ.

I’ve also thought and noticed similar results with the on-site chat UIs. I really don’t like them from a consumer perspective, but they sure do get used a lot. We went with small.chat since I practically live in Slack anymore. We’ll see how that plays out.

Thanks for the write up!

Re:How I manage customer feedback for my bootstrapped SaaS by tnolet on Monday May 06, 2019 @01:12PM (#19841509)
Tnx! And yeah, I was totally wrong about chat widgets.