Re:Mozilla is giving up on their IRC server
by Dayshine on Sunday April 28, 2019 @06:55AM
(#19770427)
Yes, because I provide support for my library in a discord channel.
I scroll back and check for reported bugs and any problems people had that weren't resolved by others.
"They should just ask on a forum/github/stackoverflow" you might say. Ok, but they won't, they'll just stop using my library instead.
Forums require too much risk. Spend 20 minutes crafting a question, never get a response. Github and Stackoverflow are far too complicated for the average user. What's an issue? What's a template? What's a minimal reproducible example? They just want to know what error code 501 means...
I scroll back and check for reported bugs and any problems people had that weren't resolved by others.
"They should just ask on a forum/github/stackoverflow" you might say. Ok, but they won't, they'll just stop using my library instead.
Forums require too much risk. Spend 20 minutes crafting a question, never get a response. Github and Stackoverflow are far too complicated for the average user. What's an issue? What's a template? What's a minimal reproducible example? They just want to know what error code 501 means...