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A comment on TurboTax Uses Dark Patterns to Trick You into Paying to File Your Taxes. Parent comment

Re:TurboTax Uses Dark Patterns to Trick You into Paying to F... by ahallock on Monday April 22, 2019 @02:09PM (#19721173)
But will the UX/UI actually be good and how will we hold them accountable? My city's site for filing is absolutely terrible and I'm surprised I can even make it through to the end and submit payment. I'm actually surprised they have online filing to begin with. I'd rather pay for good UI/X than a crappy experience that wastes even more of my time.
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Re:TurboTax Uses Dark Patterns to Trick You into Paying to F... by godelski on Monday April 22, 2019 @02:18PM (#19721273)
The point is that it is an option.

But return free filing is honestly the goal for most people and it already exists in many countries.

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