Re:TurboTax Uses Dark Patterns to Trick You into Paying to F...
by iscrewyou on Monday April 22, 2019 @01:57PM
(#19721069)
They lost me as a customer this year because of this exact reason.
I started doing my taxes in turbo tax this year. After a few screens I got the upgrade option for extra deductions and saving money. I clicked ok and got upgraded. I followed through the entire taxes and my return didn’t change. NO WAY to downgrade. Clearly, they got theirs.
I opened up Taxact and filled up their forms and my returns were the same without upgrading (to their equivalent option). I filed with TaxAct and removed my info from TurboTax. I will definitely use them to compare my taxes if I ever have to but I will not file using TurboTax. POS.
I started doing my taxes in turbo tax this year. After a few screens I got the upgrade option for extra deductions and saving money. I clicked ok and got upgraded. I followed through the entire taxes and my return didn’t change. NO WAY to downgrade. Clearly, they got theirs.
I opened up Taxact and filled up their forms and my returns were the same without upgrading (to their equivalent option). I filed with TaxAct and removed my info from TurboTax. I will definitely use them to compare my taxes if I ever have to but I will not file using TurboTax. POS.