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Re:Former student destroys 59 university computers using USB... by pard68 on Friday April 19, 2019 @04:00AM (#19697830)
Our Helpdesk does full on replacement work. I have seen them swap out mobos even CPUs. We are our own service contractor with Dell, HP, and Apple.
Re:Former student destroys 59 university computers using USB... by RankingMember on Friday April 19, 2019 @09:43AM (#19699519)
Wow. I want to work at that helpdesk. Every helpdesk I've encountered is just an intermediary for outside service.