Re:Sony reveals PlayStation 5 details
by klodolph on Tuesday April 16, 2019 @07:15PM
(#19678157)
I think you may be responding to something that I didn't write, because I absolutely never suggested that NetFlix is lying or tricking you.
It's just a matter of fact that, for various (many) reasons, people will get 720p streams. Some of these people are paying $3/month for "Premium" with "Ultra HD" and simply do not notice that they are not getting 4K streams. NetFlix would probably rather keep the $3/month, the alternative would be to educate their users about why they are are not getting 4K (can your TV handle it? can your playback device handle it? are they connected correctly? are they configured correctly? do you have sufficient bandwidth? are there problems with your ISP? does your device have the right DRM?) and this is both time-consuming and likely to create a bit of a support nightmare.
It's just a matter of fact that, for various (many) reasons, people will get 720p streams. Some of these people are paying $3/month for "Premium" with "Ultra HD" and simply do not notice that they are not getting 4K streams. NetFlix would probably rather keep the $3/month, the alternative would be to educate their users about why they are are not getting 4K (can your TV handle it? can your playback device handle it? are they connected correctly? are they configured correctly? do you have sufficient bandwidth? are there problems with your ISP? does your device have the right DRM?) and this is both time-consuming and likely to create a bit of a support nightmare.