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Re:Chatbots aren't as difficult to make as you think by dreen on Tuesday April 16, 2019 @10:36AM (#19673950)
Did I say I'm speaking for all applications using chatbots? No, I related a specific experience/product/company. Of course it's biased!

Chatbots can be useful, but this just wasn't the case for our audience (which is very mainstream oriented)

Re:Chatbots aren't as difficult to make as you think by conanbatt on Tuesday April 16, 2019 @11:54AM (#19674726)
I referred particularly to the success of Alexa: people that buy Alexa choose to use it.

I agree with the lukewarm results of chatbots in most applications.