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Re:Amazon ‘flooded by fake five-star reviews’ – report by sanderjd on Tuesday April 16, 2019 @09:22AM (#19673320)
I really think Amazon needs to fix this. I'm about two shitty products away from cancelling Prime. Their business model is "good enough products shipped really quickly without needing to think about it much". Recently, things I order aren't good enough. I find myself thinking about whether I should just drive to Target so that I can see the thing before I buy it. This seems like a problem for Amazon.
Re:Amazon ‘flooded by fake five-star reviews’ – report by OJFord on Wednesday April 17, 2019 @07:00AM (#19681438)
But they make returns so easy, I'm not that bothered any more, if I get it and it's crap I'll just return it and look harder for a different one.
Re:Amazon ‘flooded by fake five-star reviews’ – report by sanderjd on Wednesday April 17, 2019 @11:10AM (#19683230)
I used to feel this way, but I've recently turned a corner. Returning things seemed easy when my return rate was say 5%. Now that it's more like 25% and I'm mostly returning junk sold deceptively, it feels like an awful hassle.

I'd much rather shop somewhere where I could choose from, say, three relatively expensive but good options, get one of those, and nearly always keep it, rather than a place where I have 100 cheap options most of which are junk, such that it takes me a couple rounds of returns to get something I want.