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Re:How does it feel to be watched at work all the time? by mmjaa on Sunday April 14, 2019 @04:12PM (#19661426)
Anecdote: I've found that developers tend to be more productive - as in producing higher quality code, in shorter periods of time - when the environment they're working in encourages shoulder-surfing - that is, we set up the physical environment such that developers are mostly in a circle, and should one wish to, one can easily swing ones chair around in a circle and see the groups activity on each screen.

This has its detractors - sure, unless you've worked this way, you might find it intrusive that any dev can shoulder-surf at any time - but after a few days it rapidly becomes clear that such a configuration encourages developer participation, and more particularly: honesty about what is going on.

Too many times, dev teams I've managed have been tripped up by the one guy who doesn't like to share anything and rather prefers to work privately without any oversight - well, those guys don't last long in an environment where everyones work is equally open for shoulder-surfing. And I have found, anecdotally, that the most productive devs really don't care if you shoulder-surf - and in fact those that openly invite it, are a net positive effect on the teams own morale. People really learn a lot faster, and are seemingly more motivated to share their work, when the cubicles are set up for observation and not privacy.

Just an anecdote, but I've seen this, effectively, in action over 3 decades now and its just something I insist is a great way to build a developer team. Those that resist it, usually don't have good reasons to do so, either ..

Re:How does it feel to be watched at work all the time? by flaque on Sunday April 14, 2019 @06:15PM (#19662022)
> the most productive devs really don't care if you shoulder-surf

Are you sure this isn't because you've just forced out productive devs who aren't insane and tolerate this?

You know... Like this:

> those guys don't last long in an environment where everyones work is equally open for shoulder-surfing

Re:How does it feel to be watched at work all the time? by mmjaa on Sunday April 14, 2019 @06:43PM (#19662136)
The guys who worked this way, stayed in the company and were very successful for years. Those who complained about it and left weren't really doing a great job in the first place.

And, there really is nothing wrong with this policy of shoulder-surfing - unless you have things you need to hide about the way you work.

Ask yourself: what's so scary about sharing your work this way with your colleagues in a professional environment? There aren't any productive answers to this question .. only emotional ones.

Re:How does it feel to be watched at work all the time? by dec0dedab0de on Sunday April 14, 2019 @06:56PM (#19662184)
::And, there really is nothing wrong with this policy of shoulder-surfing - unless you have things you need to hide about the way you work::

Because that can introduce anxiety and second guessing in even the most self assured person. Which is good from time to time, but not when you're trying to figure something out.

Re:How does it feel to be watched at work all the time? by mmjaa on Sunday April 14, 2019 @07:05PM (#19662209)
But then again .. maybe truly competent developers don't get such anxiety in the first place, and if they do need to 'figure something out' in an open, shoulder-surfing environment, can reliably depend on their colleagues to assist rather than "judge them for the secret difficulties they are having"?

Unless you've experienced such an open environment, I wouldn't imagine you'd understand the advantages of not working in a state of secrecy. After all, the modern tech work place is an aggressive and hostile, often very competitive environment, right?

Well this open-screen policy puts a stop to that hostility and competitiveness at a group policy level, and as a result: folks are less competitive and more cooperative. This manifests in a much better group dynamic, and higher levels of productivity occur.

Try it! Or, if you find yourself resisting the idea, take some time to reflect what, exactly, this represents that you are afraid of ..

Re:How does it feel to be watched at work all the time? by projektir on Sunday April 14, 2019 @08:54PM (#19662577)
> maybe truly competent developers don't get such anxiety in the first place

That's a big maybe to base these things on, and most available data seems to indicate that ability and confidence don't really correlate all that well, and even incredibly successful people struggle with mental health issues.

We don't live in some kind of a fair world where competent people are rewarded with happiness and confidence, and incompetent ones are made anxious. A casual perusal of history makes this instantly obvious.

> if you find yourself resisting the idea, take some time to reflect what, exactly, this represents that you are afraid of

Seems like you have already made up your mind and are just seeing what you want to see.

The statements you make here are not falsifiable and seem to be is-ought and wish fulfillment. They don't seem to be based on anything actually real.

Re:How does it feel to be watched at work all the time? by mmjaa on Monday April 15, 2019 @02:59AM (#19663622)
I'm telling you my experience - an open environment that encourages shoulder-surfing and interaction with ones workspace environment has, in my experience, been more productive and a happier place to work than one where everyone hides their screens and don't interact 'because it gives them anxiety'. I, for sure, would not want to work in such a milquetoast environment.
Re:How does it feel to be watched at work all the time? by projektir on Monday April 15, 2019 @02:23PM (#19667530)
Why is your experience, which you are clearly already primed to perceive in the matter that fits your preconceived conclusions, worth anything?
Re:How does it feel to be watched at work all the time? by tluyben2 on Sunday April 14, 2019 @08:19PM (#19662471)
I for one am ‘not afraid’ of anything, I just find open offices incredibly unproductive and this sounds like an extreme form of it.
Re:How does it feel to be watched at work all the time? by confidantlake on Sunday April 14, 2019 @10:52PM (#19662885)
What? Competent can't have mental health issues such as anxiety?
Re:How does it feel to be watched at work all the time? by mmjaa on Monday April 15, 2019 @02:58AM (#19663617)
Competent people don't let mental health issues get in the way of getting stuff done and sharing ones work with ones colleagues...
Re:How does it feel to be watched at work all the time? by mesozoic on Monday April 15, 2019 @04:46AM (#19663996)
Maybe they have a health issue that shoulder surfing triggers? Maybe they weren't very good because you were shoulder surfing constantly. Maybe they are human and have the basic evolved human instinctual drive to not have a stranger/semi stranger constantly behind their back doing who knows what, plotting their downfall likely.
Re:How does it feel to be watched at work all the time? by maxxxxx on Sunday April 14, 2019 @04:55PM (#19661662)
This sounds horrible at first look but I would like to see how this looks in the real world. I assume management is part of that circle too, right?
Re:How does it feel to be watched at work all the time? by mmjaa on Sunday April 14, 2019 @05:59PM (#19661964)
Yes, managers sit in the circle too. Its not hierarchical, and thats the point - there is nobody in the group with the special privilege of withholding our screens, therefore we all feel comfortable with whatever is on each others screens.

Respect, equalised this way, means we don't care if one of us is doing something non-work related on their system - its accepted, and nobody cares. Its just so much more productive to be able to understand, at a glance, what ones colleagues are up to without them having to worry about having 'privacy issues' in a workplace where really, the work isn't private.

Re:How does it feel to be watched at work all the time? by snazz on Sunday April 14, 2019 @07:53PM (#19662388)
Despite the fact that this system seems unpopular in the average HN reader’s mindset (and I can see why), it also seems like it would select people who are good communicators and encourage good communication and collaboration. I’d be interested to see it play out in practice. Is it stressful to have what effectively amounts to no privacy, or does the collaborative aspect make it seem like everyone is constantly pair-programming with the entire group (which might not be a bad thing at all)?

I’d also be interested in my own reaction and whether I’d adjust to that kind of workplace.

Re:How does it feel to be watched at work all the time? by maxxxxx on Sunday April 14, 2019 @11:12PM (#19662926)
The question is whether it's real collaboration or "Collaboration" with an open office, noise and everybody wearing headphones.
Re:How does it feel to be watched at work all the time? by mmjaa on Monday April 15, 2019 @03:01AM (#19663626)
It is not a noisy, open office. Its a circle of desks where people can easily see what each other are working on and collaborate with each other without having to leave ones own desk...
Re:How does it feel to be watched at work all the time? by mmjaa on Monday April 15, 2019 @02:56AM (#19663608)
Whats missed here is that individuals have the choice to get up and look at each others screens, and people also have the right to communicate whether or not its appropriate for them to be shoulder-surfing. These are choices at the individual level - at the group level, yes: we do select for good communicators and people who can work effectively in a team while not taking personally the issue of utter privacy in their workplace.

Which is not to say that members of the team can't have privacy if they really need/want it - just that its expected that they work in a way that keeps others informed about what they're up to and how things are progressing.

Its not stressful - that is the point. Nobody has to hide anything because the expectation is that there is nothing to hide - or, if there is something you need to hide (i.e. you have self-doubt about your own competence and don't want to share that doubt with your colleagues), this is supplanted by the expectation that people will help each other if they notice a problem-solving session going on too long.

It results, thus, in less stress in the environment, more cooperation/collaboration and a more open level of communication among the team members - and we are more productive as a result of it. Also, we help each other: we don't criticise or degrade someone whose work is inaccessible.

Re:How does it feel to be watched at work all the time? by mesozoic on Monday April 15, 2019 @04:48AM (#19664010)
Let me just roll over there and watch you read emails about me and the team for a while.
Re:How does it feel to be watched at work all the time? by NullPrefix on Sunday April 14, 2019 @06:29PM (#19662076)
Good one, you must be a comedian.
Re:How does it feel to be watched at work all the time? by WWLink on Tuesday April 16, 2019 @01:47AM (#19671403)
So what happens when you shoulder surf your team and they're reading reddit or hackernews? lol

The funny thing is I work in an open place and really don't care if people see me reading reddit or hn or whatever else on my screen and I happen to not be focused on a task. That said, I got startled when a tour group walked by and closed my browser one day. That was weird.

Re:How does it feel to be watched at work all the time? by Thinkx220 on Sunday April 14, 2019 @11:59PM (#19663054)
How do you manage having a circular desk arrangement in regards to space concerns. I can't imagine that the footprint of this type of setup is very efficient.
Re:How does it feel to be watched at work all the time? by mesozoic on Monday April 15, 2019 @04:50AM (#19664014)
Believe me they can do it and cram you in there real good.