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Re:The Problem with ‘5 Whys’ (2016) by lucisferre on Wednesday April 10, 2019 @12:38PM (#19626384)
I've heard similar from people I know in healthcare. Healthcare has bought into the six-sigma consultants hard and "the gemba" is being taken along for the ride in something that very much appears to be the antithesis of lean.

I'm not sure what can really be done about that though. It isn't my industry so my understanding of the problem is pretty peripheral.

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