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Re:Startup Lessons, Courtesy of United Airlines’ Crappy Cust... by Natsu on Wednesday December 01, 2010 @03:41PM (#1959497)
> It's standard knowledge that your second leg will be canceled if you miss your first leg. It's been that way for 30 years.

I guess I don't fly enough, because I had no idea. I haven't tried to game their pricing model, either, for that matter.

That said, he and several others here have convinced me to avoid United if at all possible.

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