Re:Startup Lessons, Courtesy of United Airlines’ Crappy Cust...
by rdl on Wednesday December 01, 2010 @02:50PM
(#1959275)
EULAs are basically meaningless, so I skip them (unless I'm evaluating a large purchase).
Terms of Carriage/Fare Rules are actually quite important. I absolutely do check things like change fees, reroutability, fare class, etc. when I buy a ticket, and will often pay the 5% premium to get a more changeable ticket.
This is much more like reading the tech specs for a new laptop (does it have a linux-supported wifi chipset? discrete graphics?) than a EULA.
A useful fact you may not know: most "legacy" carriers will interline you onto another airline if they can't accommodate your scheduled travel -- for instance, if they cancel a flight, they will put you on another airline's flight if it will get your there faster. This is a VERY BIG DEAL internationally, where they don't always even have daily flights -- if a flight is canceled, it could be 2-3 days before the next flight with the same airline to your destination. Low cost carriers (e.g. Southwest) won't.
Terms of Carriage/Fare Rules are actually quite important. I absolutely do check things like change fees, reroutability, fare class, etc. when I buy a ticket, and will often pay the 5% premium to get a more changeable ticket.
This is much more like reading the tech specs for a new laptop (does it have a linux-supported wifi chipset? discrete graphics?) than a EULA.
A useful fact you may not know: most "legacy" carriers will interline you onto another airline if they can't accommodate your scheduled travel -- for instance, if they cancel a flight, they will put you on another airline's flight if it will get your there faster. This is a VERY BIG DEAL internationally, where they don't always even have daily flights -- if a flight is canceled, it could be 2-3 days before the next flight with the same airline to your destination. Low cost carriers (e.g. Southwest) won't.