Re:Against metrics: how measuring performance by numbers bac...
by solatic on Tuesday April 02, 2019 @01:06AM
(#19551254)
No company is run by robots. There is no AI CEO.
The role of metrics is to grant visibility. Any policies governing outcomes, e.g. pay bonuses for high metrics, those policies are set and iteratively improved by people working off intuition.
Doesn't mean the metrics are bullshit, just means they're a tool.
The role of metrics is to grant visibility. Any policies governing outcomes, e.g. pay bonuses for high metrics, those policies are set and iteratively improved by people working off intuition.
Doesn't mean the metrics are bullshit, just means they're a tool.