Say what you will about Microsoft--the MSDN forums and technical articles have some meat on the bone. People who actually understand, and are paid to understand at a deep level, DCOM, the registry, or whatever, they are out there. You've got the MVP program, super built-out partner channels, etc.

With Apple, my distinct impression is that there do exist people who understand MacOS deeply, but they have zero interest in participating in the support communities, due to the way those communities appear to be built and (not) prioritized by Apple Inc. If there's anything even a little bit like the MS partner network, well, I'll be... really surprised. So all you get is duffers and superstitious folk, and the feedback loop intensifies the problem.