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Re:A guide to difficult conversations by andrei_says_ on Wednesday March 27, 2019 @04:36PM (#19505742)
Yes that’s where I got it.

I love this little book, because it focuses on the basics without getting heady.

When I teach I use it for drills.

Get it and:

- start rewording in giraffe, esp. harsh internal dialogue

- then start using “everyday” language to say the same things

- remember that intention and alignment come become technique. Without them technique becomes a minus, not a plus.

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