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Re:A guide to difficult conversations by johnchristopher on Tuesday March 26, 2019 @03:18PM (#19495122)
> "We understand that we need you to be the man of the family, and appreciate that you have stepped up to be strong for all of us. We would like to support you in doing so and feel that our greatest assistance would be in helping to facilitate communications for you. Is this something you're able to allow?"

That's corpo-marketing style. The angle is to coerce the other in a corner and he'll see it coming from a thousand mile and react badly to it.

> "We understand that we need you to be the man of the family,

That's exactly the problem and what OP don't want/need. They want to communicate with the medical and legal staff. They don't need him to be the man of the family, they need him to approach this as a family. They need him to let them be family and they need him to be family.

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