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Re:A guide to difficult conversations by dragonwriter on Tuesday March 26, 2019 @11:13AM (#19492570)
> I suppose all it does it remove unrestrained emotion and moral blame from the interaction.

That's not all it does, and is arguably opposed to something important it does. It keeps honest emotion in and displaces the injection of description of “thoughts” that are really rationalizations for emotional responses.

OTOH, in formalized transactional relationships, the assumption of mutual concern for the emotional state of the other that it rests on is not given.

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