Yes. I think Kubernetes has a lot of really useful features but it is needlessly difficult to use and administer. Unfortunately, it seems to have become the de facto standard, so everyone will be forced to deal with it the same way they have to deal with ancient Unixisms (or worse, windowsisms).
The statement is bothersome because it says more about the person saying it than anything else. If your job is to manage infrastructure and you have to deal with thousands of snowflake deployments by other teams then k8s is a godsend.
We use Google's Kubernetes and are pretty happy with it, but overall this statement bothers me.
It's absolutely true. Don't get me wrong. The problem is what it says about Kubernetes as software. It tells me it's ugly and crufty and in some ways immature. Good software should not require that much babysitting.