Every time I've thought about moving away from Namecheap to something else I've remembered those once in a blue moon times I've actually needed to reach out to support for mission critical type of events. The support I've received has been absolutely stellar. Above and beyond what I would have expected to be their scope of service. I don't know any other providers I hold as highly in support, especially anything coming from a tech company.

My main gripe is that I wish they would include free SSL and they give their UI some love but that's minor as I only access it on certain occasions.

I dislike Namecheap for a few reasons. They don't let you log in with a _valid_ username and password if you are using a VPN. Their UI is pretty bad, too. If you have an adblocker, you don't see "Submit" buttons on a lot of forms (editing WHOIS information, etc.)... lots of small annoyances with their service.

Submit button problem sounds solvable if people keep bugging the support.

It's 1 day job, probably button image or form URL includes 'ad' or something.

I've been a customer of hover for a couple of years now. I've transferred as many of my GoDaddy domains to it as I could without affecting any running services (email mostly). And now I have 35 domains on hover. I'm happy to pay the increased price just because the UI doesn't change.