I have to follow up on this though -- Did the person in question just not have your phone number or email?

Disabling uBlock Origin is literally two clicks. I understand someone not knowing how to do that -- I don't understand not being able to explain how to do it.

And even in the crazy case where someone drops a course, that's still a preferable scenario to me over helping an Uncle remove a keylogger because a big scary box told him to click it on it.

When I set up a computer for someone I either need to teach them how to whitelist a site, or I need to teach them Internet security, which is not always possible to do. I think it's irresponsible to put someone online who's not an expert without at least some protection to keep them safe.

I was posting business cards offering my repair services on university posting boards at the time, and due to the volume of requests during the new semester I couldn't schedule the visit before they had to make the drop decision. (No, I wasn't the 'expert' who damaged their browser before they called me.)