Re:Doctors Say ‘I’m Sorry’ Before ‘See You in Court’
by DenisM on Sunday May 18, 2008 @02:41PM
(#193517)
Here's my take: treating a wronged person as a human, opening a discussion and offering reparations is likely to make them less angry and litigious, as compared to stonewalling and denying everything. This news is brought to you by some American hospitals.