That sucks because every company that actually cares enough about its customer experience eventually vertically integrates, and it results in a better experience.

For instance, Apple makes hardware, software, services and they all fit together perfectly. Tesla distributes cars in addition to making them, leading to a better buying experience.

Everything Amazon does is in-line with this principle as well.

Is the end game laws similar to what we have for alcoholic beverages and cars? Where distribution and manufacturing are artificially separated?