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Re:Airbnb to Acquire HotelTonight by hombre_fatal on Thursday March 07, 2019 @08:36PM (#19334410)
I can't stand the review inflation. You're totally disincentivized from leaving an honest review because of the counter review or because you somehow feel like the dick, and I'm sure AirBnB loves it.

A place that turns out to be right on the noisy highway won't have a single review that points this out. Only "great for early risers!"

Re:Airbnb to Acquire HotelTonight by breatheoften on Friday March 08, 2019 @04:21AM (#19336199)
I don’t think your review can be seen until after the host has also reviewed you — so they couldn’t respond to a negative review in the counter review. But I do agree that there is still pressure to give positive reviews - both the pressure of not wanting to be a dick and the pressure that comes from knowing that future hosts are incentivized to avoid guests with a history of giving negative reviews.

My strategy is to just not review if my review wouldn’t be positive.

Been using Airbnb quite a lot in Europe the last few months though and I have generally found some very high quality and accurately advertised listings — only had 1 that really fell below expectations.

Re:Airbnb to Acquire HotelTonight by uranusjr on Friday March 08, 2019 @09:56AM (#19337966)
I share my apartment on Airbnb. Counter review is not a thing since (as you said) it’s not possible to see the customer’s review until you post your own (or after the 7-day review window expires, at which point you can’t review the guest anymore). I’d also add that there is not an easy way to know how a guest reviews the hosts. The guest info you see only includes past host reviews. I’m sure it’s possible, but Airbnb does make it very difficult.

I encourage anyone to post real honest, negative reviews if the experience is indeed bad. Airbnb seems to do a good job building the system, and I feel guests are protected quite well, from a host’s perspective. Honest reviews help good hosts, and I would think I’m one of them :)

Re:Airbnb to Acquire HotelTonight by Jd on Thursday March 07, 2019 @09:15PM (#19334574)
I tried leaving a negative review once. It was a disaster. I stopped using Airbnb. I started using HotelTonight. Soon it looks like I might have to consider something else.
Re:Airbnb to Acquire HotelTonight by atomical on Thursday March 07, 2019 @09:52PM (#19334719)
I left a review that pointed out the host had lied in their listing. They had been warned twice before by Airbnb and had their superhost status removed. The hosts review of me said that I was okay but a little picky.

The customer service agent refused to remove the review.

Re:Airbnb to Acquire HotelTonight by Myrmornis on Friday March 08, 2019 @08:29AM (#19337280)
The host and guest reviews are withheld from the opposite party until both have been submitted. Therefore the review of you by the host was not influenced by your negative review of them.
Re:Airbnb to Acquire HotelTonight by homakov on Friday March 08, 2019 @07:59AM (#19337112)
+++ that, stayed in airbnb 70+ times, a light sleeper myself... how many times I hated apartments for being noisy and reviewers for hiding this fact.