It seems that there's much dependency on carriers and manufacturers in the Android world.
What if security related bugs are discovered? Are there minor updates to fix these? And how fast are they deployed by the carrier or manufacturer?
To top it all off, they've disabled OTA and need a Windows only desktop software (Kies) to update the OS. The latest version of this doesn't upgrade even minor upgrades of the firmware.
A HN user suggested a workaround on another thread by downgrading the version of Kies. When I tried it, it didn't even show that a minor firmware upgrade was available.
While Galaxy is wonderful on the hardware side, it has miles to go with its software.
Yes, I know it is isn't as easy as that, but it would have to be better than the ghetto that is hardware company-supplied software.
My brother bought a Samsung Galaxy cellphone (http://en.wikipedia.org/wiki/Samsung_Galaxy). The half-baked combination of hardware and software, with no updates available, made him soon regret the purchase. He was angry at Samsung and Google/Android for "producing such crap". Somehow he managed to return it and got an iPhone instead.
This experience made him to not buy an Android phone again. More of such bad examples/devices could become a really big problem for Android.