Re:Everyone should read support emails
by AznHisoka on Monday March 04, 2019 @02:47PM
(#19304615)
"My work's support people are very efficient, so we were processing tons of tickets and bogging down their infra"
That kind of says it all... There should be no reason support tickets should bog down their infrastructure. We're not talking about millions of real-time transactions here, even in the most popular consumer products. I should expect perfection because it's simply the most trivial product you can build, technology-wise.
That kind of says it all... There should be no reason support tickets should bog down their infrastructure. We're not talking about millions of real-time transactions here, even in the most popular consumer products. I should expect perfection because it's simply the most trivial product you can build, technology-wise.