Re:A listing of companies that don't do whiteboard job inter...
by jedberg on Saturday March 02, 2019 @04:17PM
(#19291215)
I've been on call most of my working life. When I worked at reddit, I was on call 24/7/365. The only time I wasn't on call was for the weekend of my wedding.
When I got to Netflix, only being on call one week a month was a drastic improvement. It meant that I could plan my vacations and important family events around not being on call. On the flip side, my family understood if I suddenly got up from dinner to take a call or get out my laptop. My on call schedule was shared with the family so we could all plan accordingly. Sometimes when it was my week and I had something really important, I would ask a coworker to cover that night for me, and then do the same for them in the future.
The salary for the position accounted for this inconvenience, and it wasn't a surprise. Since everyone who does SRE has this same responsibility, it's built into the compensation. Some companies actually give you extra money when you are on call (I hear Google is one of them).
Yeah, it kinda sucks from a family perspective, but it is what it is. As long as you set expectations with everyone around you, it's not that big a deal.
As it turned out at Netflix, since I was the lead, it meant that I was the secondary or tertiary on call at all times, but again, the family knew this, and also, my coworkers knew that if I didn't answer it was because I really really couldn't take the call at that time, and everyone was fine with that. It just rolled up to next person. Only the first on call was expected to answer, all the rest of us were on a "it would be great if you could" basis.
When I got to Netflix, only being on call one week a month was a drastic improvement. It meant that I could plan my vacations and important family events around not being on call. On the flip side, my family understood if I suddenly got up from dinner to take a call or get out my laptop. My on call schedule was shared with the family so we could all plan accordingly. Sometimes when it was my week and I had something really important, I would ask a coworker to cover that night for me, and then do the same for them in the future.
The salary for the position accounted for this inconvenience, and it wasn't a surprise. Since everyone who does SRE has this same responsibility, it's built into the compensation. Some companies actually give you extra money when you are on call (I hear Google is one of them).
Yeah, it kinda sucks from a family perspective, but it is what it is. As long as you set expectations with everyone around you, it's not that big a deal.
As it turned out at Netflix, since I was the lead, it meant that I was the secondary or tertiary on call at all times, but again, the family knew this, and also, my coworkers knew that if I didn't answer it was because I really really couldn't take the call at that time, and everyone was fine with that. It just rolled up to next person. Only the first on call was expected to answer, all the rest of us were on a "it would be great if you could" basis.